AuraUp Support

Need Help?

We can help with account setup, sign-in issues, family management, chores, and wish tracking.

Contact

Email us at aura@jafar.com.

Typical response time: within 1-2 business days.

Include in Your Email

  • What happened and what you expected.
  • Your device model and iOS version.
  • The app version shown in App Store/TestFlight.
  • Screenshots if possible.

Account and Data Requests

For account deletion or crew deletion support, email aura@jafar.com from the account email when possible.

Current Features

See the latest capability list here: AuraUp App Capabilities.

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